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AI agents for restaurants and F&B

Straight answer: the front-of-house agent market is saturated and cheap — reservation and ordering products do it well for a low monthly fee. The unclaimed work is the back office: daily reconciliation across POS, delivery platforms and banking, which nobody automated because it isn’t glamorous.

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An owner reconciling the day’s takings on a laptop in a closed restaurant

Buy front of house, build back of house

Buy: reservations, online ordering, basic enquiry handling. Well-served, competitive, inexpensive.

Build: daily takings reconciliation, delivery platform settlement matching, stock variance, multi-site consolidation and supplier coordination. Restaurant finance is unusually daily and operational, and margins are tight enough that variance you don’t see is margin you don’t keep.

Workflows we automate

Daily reconciliation

POS against banking against delivery platform settlement files, with variances classified and evidenced for review.

Delivery platform management

Settlement discrepancies, refund disputes and commission verification across every platform you’re on.

Stock and cost variance

Theoretical against actual usage, with variance surfaced daily rather than discovered at stocktake.

Supplier coordination

Orders, shortfalls, substitutions and credit claims.

Review response

Drafted responses across Google, TripAdvisor and delivery platforms, matched to your voice, for one-click approval. Response time drops from 15–20 minutes to 2–3 per review.

Multi-site consolidation

Group-level reporting assembled from site-level reconciliation.

What we integrate with

POS: Lightspeed, Toast, Square, major hospitality POS
Delivery platforms: settlement file processing
Finance: Xero, MYOB, Sage Intacct, NetSuite
Stock: inventory and recipe costing platforms
Reviews: Google, TripAdvisor, delivery platform reviews

How we de-risk it

Human approval on every financial entry. Non-negotiable.
Review responses are drafted, not published, until you’ve built confidence — a bad automated response to a serious complaint is expensive.
Commission disputes escalate. Commercial relationships stay human.

Related use cases

The same workflows, described by the job rather than the sector.

Reconciliation →Enquiry qualification and follow-up →Exception handling →

Frequently asked questions

Should we just buy a reservations product?

Yes, for reservations. Come to us for the reconciliation and settlement work.

Can it catch delivery platform underpayment?

That’s exactly the shape of work it’s good at — matching settlement files against orders and flagging discrepancies at volume.

Does it publish review responses automatically?

Drafted for approval by default. Some groups eventually automate positive reviews only, with anything negative always human.

Is a single site too small?

Possibly. The economics work best across multiple sites or where delivery volume is high. We’ll say so honestly.

Not sure this is your operation

Every sector page describes the workflows we’d expect to find. Yours will differ in ways that matter, and the audit is designed for exactly that — you get evidence about your own business rather than someone else’s.

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